Local and toll-free fax numbers are available throughout our network in more than 49 countries on six continents. If you don’t have a fax number, or want new ones, eFax Corporate can assign new fax numbers, known as DID (direct inward dial) numbers, as many as you like. You will be notified by your customer service representative when your number has been successfully ported over. You will need to provide a letter of authorization (LOA) to your previous service provider to initiate the transfer process. For business accounts, it normally takes about 2-3 weeks to have numbers ported from one provider to another. Number portability is a standard process among telecommunications providers to transfer numbers as customers move from one provider to another. Yes, you can request that your current fax numbers be ported to eFax Corporate. Can we move our current fax numbers to eFax Corporate? How long does it take? What if I don’t want to use an existing number? Are there other options? Here are the parameters that can be included in a report of a user’s sent faxes:
Reports can be created and downloaded in CSV and Excel formats.įor example, a report can include the logs of all faxes that have been sent or received within a specified amount of time i.e., 30, 60, or 90 days or one year. The administrative tool supports detail reporting based on usage, user, job codes, client billing, etc. What kind or audit trail is available and what kind of reports can we generate?ĮFax Corporate management portal includes an administrator log-in via a secure browser session that allows organizations to assign user rights, create profiles, manage user groups and generate reports. You can also delete faxes at any time, and you have the option of having storage set to “OFF” as needed to comply with your document storage and retention policies. You can store all of the faxes you have sent and received for as long, or as short, as your organization’s retention policies require. There is no limit on the quantity of eFax Corporate storage and no time limit. In addition, encrypted storage using the strongest government-approved AES 256-bit encryption technology is a standard feature for compliance with data privacy and security regulations such as HIPAA, SOX, GLBA. Stored faxes are searchable via keywords & metadata tags, and can be organized in a multi-level folder hierarchy. “Yes, and it is free, included with your eFax Corporate account. Can we store our faxed documents on eFax Corporate Cloud service? How much does it cost? That is when you will begin to really appreciate all that eFax Corporate has to offer. That is probably because it is only when you look under the hood and start playing with all of the myriad features of the user interface and admin portal, you will discover the kinds of things that don’t lend themselves to glitzy marketing brochures, but that can make your work load considerably easier to manage.
The questions and answers appear in no particular order and were selected due to their popularity or frequency of appearance.īased on the questions we received, it seems that many people, from IT pros to the office administrators and document management specialists, are interested in the nuts and bolts features and capabilities of our eFax Corporate service.
#Uninstall efax messenger series
Today we present the top ten questions and answers from the eFax Corporate Webinar series that took place over the past year.
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